NO&T Asia Legal Review
Introduction
The Consumer Protection (E-Commerce) Rules, 2020 (“E-Commerce Rules”) have been notified by the Ministry of Consumer Affairs, Food and Public Distribution, Government of India and have been made effective from 24 July 2020. The E-Commerce Rules have been published under the Consumer Protection Act, 2019 (“CPA”) and provide a framework to regulate the marketing, sale and purchase of goods and services on e-commerce platforms. The E-Commerce Rules broadly prescribe the duties of e-commerce entities which apply to all e-commerce entities(including entities not incorporated in India) irrespective of the nature of their operations. The key provisions of theE-Commerce Rules are summarized below.
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